Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We are based in the UK and ship using Royal Mail.
We offer domestic and International Shipping. Delivery costs and times will vary depending on the destination. You will see the available shipping options and costs at checkout before you finalise your purchase.
See more information on our Shipping Policy page.
How do I track my order?
Yes, once your order has been dispatched, we will send you a confirmation email with a tracking number where applicable. You can use this number to track your delivery via the shipper's website.
Please note, cards will not be shipped by tracked post.
Returns
How do I return an item?
Please see our Returns Policy.
How long does it take to process my return?
Upon receipt of the returned goods, once approved, we will refund you in full (including original shipping costs) to the original payment method, within 14 days of the return
Can I exchange for a different item?
The fastest way to ensure you get what you want is to return the item you have in line with the terms stated in the policy. Once the return is accepted and refund processed, make a separate purchase for the new item.
General
What type of gifts do you offer?
We offer a wide range of gifts suitable for all occasions, including personalised gifts, home décor, gadgets, and more.
Whether you're looking for birthday presents, anniversary gifts, or something special for a loved one, we have options to suit every taste.
How do I place an order?
Ordering is easy! Simply browse our collection, choose the items you'd like to purchase, and click ‘Add to Basket.’ Once you're ready to check out, click on your basket and follow the prompts to enter your delivery and payment information. You will receive a confirmation email once your order is placed.
Can I personalise an item?
Yes! For a small additional cost we are happy to add a name to most items. Please contact us for details.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions! Be sure sign up for our VIP newsletter to receive exclusive discount codes and early access to sales.